FAQ
Support
Frequently Asked Questions
Can't find what you're looking for? Email us at Info@SacredSupplyStudio.com
Shipping & Delivery
How long does shipping take?
Production takes 3–7 business days. Once shipped, delivery takes 3–7 additional business days (US). Total: 7–14 business days. Expedited options are available at checkout. You'll receive a tracking number once your order ships.
Do you offer free shipping?
Yes — free standard shipping on all domestic orders over $75. No code needed, it applies automatically at checkout.
Do you ship internationally?
We currently ship within the United States. International shipping is something we're working toward. If you're outside the US, email us at Info@SacredSupplyStudio.com and we'll do our best to help.
My order hasn't arrived — what do I do?
First, check your tracking number (emailed when your order ships). If your package shows delivered but hasn't arrived, give it 2 additional business days — carrier scans can run ahead of delivery. Still no luck? Email us at Info@SacredSupplyStudio.com and we'll make it right.
Returns & Exchanges
What is your return policy?
We offer a 30-day no-questions-asked return policy. If you're not completely satisfied, email us at Info@SacredSupplyStudio.com within 30 days of receiving your order to start a return. Items must be unworn and unwashed. We'll provide a prepaid return label and process your refund within 3–5 business days of receipt.
Can I exchange for a different size?
Yes. Email Info@SacredSupplyStudio.com with your order number and the size you need. We'll get an exchange started — subject to availability.
What if my item arrived damaged or incorrect?
We're sorry — that's on us. Email us at Info@SacredSupplyStudio.com with a photo and your order number and we'll send a replacement or issue a full refund immediately. No return required.
Sizing & Product
How do your items fit?
Our heavyweight tees and hoodies are designed for a relaxed, true-to-size fit. If you're between sizes or prefer a more oversized look, we recommend sizing up. Visit our Size Guide for exact measurements.
What material are the garments made of?
Our heavyweight tees are 100% ring-spun cotton — thick, structured, and built to last. Our premium fleece hoodies are a cotton-poly blend for warmth and shape retention. Exact material details are listed on each product page.
How should I care for my garment?
Machine wash cold, inside out, with like colors. Tumble dry low or hang dry. Do not bleach. Washing inside out protects the print and extends garment life significantly.
Will you restock sold-out items?
Most core pieces are restocked regularly. Limited capsule drops may not return. Email Info@SacredSupplyStudio.com to be notified when a specific item is back in stock.
The Mission
What is the Sacred Mission™ and where does my money go?
Sacred Supply Studio exists to fund the Great Commission. The Sacred Mission™ capsule directs 100% of net profits to missionaries in the 10/40 Window through Within Reach Global. The Faith Is Greater™ and Faith Is Not™ capsules each direct 50% of net profits. Net profits = revenue minus production costs, fulfillment, and platform fees. — the most spiritually dark region on earth, home to over 3 billion people with little to no access to the Gospel. Learn more about the mission.
How do I know the funds actually reach missionaries?
Transparency is central to who we are. We partner with vetted field missionaries and report on impact through our Mission page. We're committed to building an increasingly public record of how funds are deployed. See the mission updates.
Can I partner with Sacred Supply Studio for my church or ministry?
Yes — we'd love that. Email us at Info@SacredSupplyStudio.com with your organization's name and what you have in mind. We're open to wholesale, custom capsules, and ministry partnerships.
Orders & Payments
Can I change or cancel my order after placing it?
Orders are processed quickly — email Info@SacredSupplyStudio.com as soon as possible after placing your order. If it hasn't shipped, we can usually make changes. Once shipped, we can't modify the order but our 30-day return policy applies.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex, Discover), Apple Pay, Google Pay, and Shop Pay. All transactions are encrypted and processed securely.
Do you offer discounts or promo codes?
Join our email list to be the first to know about drops and promotions. We don't run perpetual discount codes — the pricing is set to sustain the mission. If you're a ministry or nonprofit, reach out about partnership pricing.
Still have a question? We're real people who actually read every email. Learn more about our partner at withinreachglobal.org.
Info@SacredSupplyStudio.com